Thank you for shopping with Ayurveda Organics. We strive to provide you with high-quality products to enhance your well-being. Please review our Refund and Return Policy below:
Food Products
Due to the nature of our food items and to ensure the safety of our customers, we regret to inform you that we do not offer refunds or returns on any food items. This policy is in place to maintain the integrity and hygiene of our products.
Skin Products
- Beauty products, if unopened and in their original packaging, may be eligible for return within 10 days of purchase.
- To initiate a return for a beauty product, please contact our customer service team by email at contactayurvedaorganics@gmail.com or by phone at 0406 648 905 within 10 days of receiving the product. Provide your order number and a brief explanation of the reason for the return.
- Once your return request is approved, we will provide you with a return shipping address.
- Please ensure that the product is securely packaged to prevent damage during transit.
- Once we receive the returned product and verify its condition, we will initiate the refund process.
- Refunds will be processed to the original payment method used during the purchase.
- Please allow 7 business days for the refund to reflect in your account.
Important Notes:
- We cannot accept returns on beauty products that have been opened or used due to hygiene and safety reasons.
- Shipping costs associated with the return of beauty products are the responsibility of the customer unless the return is due to a product defect or an error on our part.
- We recommend using a trackable shipping method for returns to ensure the safe delivery of the product.
Contact Information:
For any inquiries or assistance regarding refunds and returns, please contact our customer service team by email at contactayurvedaorganics@gmail.com or by phone at 0406 648 905.
Policy Updates:
Ayurveda Organics reserves the right to update or modify this Refund and Return Policy at any time without prior notice. Please review this policy periodically for any changes.
Thank you for choosing Ayurveda Organics. We appreciate your understanding and cooperation with our Refund and Return Policy.